ISTANBUL--(BUSINESS WIRE)--Etiya, the leading Independent Software Vendor providing Telco CRM, Catalog-Driven B/OSS, Social CRM and Big Data Analytics, today announced the 7.0 version release of its award-winning showcase product Telaura Suite.

Etiya's services portfolio includes Telaura CRM Suite, Questus Customer Complaint Management system, and the Somemto social media management tool. Pramod Zachariah has been appointed as VP, APAC. Etiya’s Telaura Suite of products minimizes design-to-delivery time with a centralized catalog, unified order capture, and reusable building blocks that enable rapid product definition and provide. Is a Canada Non-Distributing Corporation With 50 Or Fewer Shareholders filed on June 9, 2003. The company's filing status is listed as Dissolved and its File Number is 6105548. The company's principal address is 100 Alexis-Nihon, Suite 120 St. Laurent, Quebec, QC H4M 2N6 CA. The company has 1 principal on record. By uniting disparate catalogs into a single product catalog, Etiya’s real-time Telaura Suite for Wireless enables CSPs to reduce customer wait times, reflect individual customer offers and simplify.

The new Telaura Suite 7.0 includes Digital Commerce Enabler, Billing Management and NFV/SDN infrastructure-readiness build on Open Source MANO.

Telaura Suite 7.0 is a readily-integrated telco B/OSS package that provides a 360-degree customer view and allows offering specialized campaigns and employing unique strategies. Its Omni-channel product catalog with dynamic configurable NFV & SDN networks enables operators to meet future requirements and interoperability between current and next generation networks.

While Telaura Digital Commerce Enabler provides a simple and secure online shopping experience, Telaura Billing Management enables true convergent charging and billing experience based on industry-compliant product models with carrier grade performance and operational ease.

Telaura Crm Suite Software

“Etiya’s Telaura Suite 7.0 release focuses on the end user experience at all levels”, Rukiye Çetiner, Etiya Senior Product Manager pointed out. “We are introducing a new mobile-first interface, guided selling and analytics support to increase the effectiveness of customers who will use our product for day-to-day operations and strategical meta data management. We are delighted to offer our customers a smarter and simpler digital life experience.”

At TM Forum Live! in Nice, France, Etiya provides the opportunity to experience the demonstration of the new Telaura Suite and Telaura CPQ at booth 324.

About Etiya

Telaura Crm Suite Pricing

Etiya is the leading Independent Software Vendor providing comprehensive Telco CRM, Catalog-Driven B/OSS, Social CRM, and Big Data Analytics to Communication & Digital Service Providers. With its award-winning innovative products, rapid deployments, and end-to-end implementation capabilities, Etiya provides the most complete offer in the market. Etiya is a nominee for TM Forum’s Outstanding Contribution to Enabling Improved Business Agility Award 2016 and is the winner of the TM Forum Excellence Award for Customer Centricity 2015. For more information about Etiya, please visit www.etiya.com.

ISTANBUL--(BUSINESS WIRE)--Etiya, the leading Independent Software Vendor of Catalog-Driven BSS/OSS systems, Telco and Social CRM, and Big Data Analytics products, announced today the release of the 6.0 version of its award-winning showcase product Telaura Suite. The Telaura Suite 6.0 release adds Configure Price Quote (CPQ) and Smart Marketing Management (SMM) features focused for retail and corporate markets for Communications and Digital Service Providers. The 6.0 version is deployable “on cloud, on hybrid-cloud, and on-premise”.

Telaura Suite 6.0 with CPQ functionality enables personalization, self-service, and self-care of complex CSP offers. The CPQ integration into the BSS/OSS platforms enables Communications and Digital Service Providers to ensure its end-customers an enriched brand experience.

With advanced features including Product Configurator, Pricing Engine, Quoting System, Proposal and Action Management, Contract & Order Management, Rule/Event-Based Recommendation Engine, Scenario-Flow Editor, Telaura Suite 6.0 increases cross-sell and up-sell opportunities through personalized offers. Release 6.0 provides CSPs with a 360-degree view of the customers, products, and network resources. The identification of the right customer profiles and their management are done through specialized components that result in actions to offer the right customer, the right product, to the right time, through the right channel. Etiya’s Telaura Suite 6.0 provides a smart marketing system that ensures customers’ satisfaction, positive and consistent user experience, and brand loyalty to increase ARPU and operational agility.

According to Gartner, “We continue to see a lot of tactical buying around areas such as social, campaign management, analytics and MRM, we are also seeing areas of focused integration among executional, operational and analytical processes. Key areas of interest in integrated marketing include integrating multichannel (offline and online) campaigns, planning and managing the marketing mix across all media and channels, integration between planning and budgeting with campaign management, integrating sales and marketing (lead management), integration of creative planning and marketing fulfillment with asset management, and MPM.”¹

“It’s about agility, it’s about efficiency and time-to-market,” Chun-Ling Woon (CEO, Etiya International) said. “CSPs can get products out faster because CSPs are not designing the offer, the customers are. CSPs become a warehouse for customers to come in and choose what they want.”

About Etiya

Etiya is the only Independent Software Vendor with a comprehensive Business/Operations Support System (B/OSS) bridging Telco CRM, Catalog-Driven Order Management, Social CRM, and Big Data Analytics. Etiya exclusively focuses on providing Communications and Digital Service Providers with innovative, agile products and a rapid implementation within 90 days. With its award-winning, TM Forum-certified products and its end-to-end implementation capabilities from consultancy to managed service, Etiya provides the most complete offer in the market. For more information about Etiya, please visit www.etiya.com.

¹ Gartner, Magic Quadrant for Integrated Marketing Management, October 27, 2014